Micky’s Minis Terms & Conditions
Open your shipment inspect contents and notify Micky’s minis within 24 hours after delivery was made
Delayed shipment: If your plant shipment has been delayed by the carrier, open the boxes immediately at your location and inspect the condition of the plants and pots. If there is damage, note any problems with the carrier. Even if the damage seems widespread please do not refuse the shipment. Call Micky’s Minis immediately to report the losses.
Claims: Micky’s Minis will file all claims on behalf of our customers. In order to do the claims processing we require you sign a delivery receipt in any inspection report and email/fax a copy. We require clear pictures of all damaged plants and/or pots for our records. Any additional information that may be helpful is greatly appreciated.
24 Business hours: Any problems with your shipment must be reported within 24 hours of receiving the shipment. This will ensure proper processing of your account.
Return authorization: Micky’s Minis does not accept any plant returns. Plants will not survive transit back to facility. Please call or email with any questions or concerns about your shipments.
Temperature damages: Damages due to temperature will show within 24 hours. It is best to check the temperature of the inside content at the time of arrival, as this will be helpful in the event of a claim. Terms & Conditions